FAQ
What payment methods do you accept for custom clothing orders?
At Design2Clothing, we offer a variety of secure and convenient payment options to make purchasing your personalized t-shirts and custom clothing in the UK straightforward. We accept:
- Credit and Debit Cards: Visa, MasterCard, American Express, and Maestro.
- Digital Wallets: Apple Pay and Google Pay for fast, secure checkouts.
- PayPal: Pay via your PayPal account or use PayPal to process credit/debit card payments.
- Buy Now, Pay Later: Flexible installment plans through providers like Klarna or Clearpay (subject to availability).
All payments are processed securely through our trusted payment systems, ensuring your personal information is protected. As our custom clothing is made to order, full payment is required at the time of purchase. Prices are displayed in GBP, and as we only supply to the UK, no currency conversion fees apply.
For any questions about payment methods or to discuss alternative payment arrangements, please contact us at support@design2clothing.co.uk or via our Contact Us page.
How much does delivery cost?
At Design2Clothing, we partner with Evri to deliver your custom t-shirts and personalized clothing across the UK. Our standard delivery, which takes 4–7 working days, costs £3.65. For faster service, we offer express delivery (2–3 working days) at £5.95, as indicated by our express option. Delivery costs may vary slightly for larger or more complex custom orders, and the exact cost will be shown at checkout. For non-mainland UK destinations (e.g., Northern Ireland, Scottish Highlands, or Channel Islands), a surcharge may apply, typically capped at £9.00. Delivery times are estimates and may be extended during busy periods or for orders requiring artwork approval. For any questions about delivery costs or specific shipping needs, please contact us at support@design2clothing.co.uk or via our Contact Us page.
Are your products sustainable or ethically sourced?
We offer sustainable organic and 100% cotton t-shirt, ethically sourced. not all products are eco Friendly but we encourage choosing organic materials for lower environmental impact.
How do I upload my design?
Uploading your design is simple in our design studio:
1. Choose your garment style, color, and size.
2. Click start designing then select the upload image icon or add text.
3. Upload your file (PING, JPEG, SVG accepted) and adjust as needed.
4.Add to cart and select sizes.
Preview your design and check out in minutes!
What personalization options do you offer?
We offer DTF printing, a high quality, low cost option and Screen printing, message us for a quote. Personalize with your designs for any order size. learn more
Can I return a t-shirt if I ordered the wrong size or design?
Since all our t-shirts are custom-made to your specifications, we cannot accept returns for customer errors, such as selecting the wrong size or design, as they’re exempt from returns under the Consumer Contracts Regulations. Our online designer tool and sizing chart are provided to help you confirm your choices before ordering. If we’ve made an error (e.g., printed the wrong size or design), you can return the item within 30 days for a refund or replacement under the Consumer Rights Act. Contact us at support@design2clothing.co.uk within 14 days with your order details and evidence of the error to receive a free return shipping label via Evri. Items must be unworn, unused, with tags, and in original packaging. For sizing or design advice, please reach out at support@design2clothing.co.uk or via our Contact Us page.
Need a Quick Quote ?
In order to provide you with the most competitive pricing, please specify the type of garments needed (e.g. T-shirts, hoodies), sizes, colors, and quantities, as well as the desired location for decoration (e.g. Print on left chest and back).